A project is an update or change to your site. This can be anything from adding a new team member to the About page, to changing the layout of a page.

Sometimes, a change or addition may be too large to count as just a “project,” and will have to be billed separately. I use the “common sense” rule for this – if it seems like a pretty big thing, it’s probably too large.

I’ll be very up front with you about this when it occurs, so rest assured you’ll know exactly what you’re getting into and how much it’ll cost. For example, adding a new full-size page with new content would count as being “too large.”

I use the world’s post popular and powerful website creation tool, WordPress. It currently powers over 35% of the entire internet! And don’t worry about learning curves, I make sure it is as easy as possible for you to log in and make changes with a custom dashboard.

If you’re a member of one of my subscription plans, you receive a certain amount of free projects every month. Refer to the plans above to see what’s available!

If you’re out of projects or not on a plan, no problem! I’ve got two options for you:

1. I’m always available to help! Shoot me a message and I’ll get back to you. Any additional changes I make cost $65/hr ($50/hr for anyone under the Young Creatives umbrella). Don’t worry, I’m fast.
2. You’re welcome to work on your site yourself, using my library of WordPress tutorials to help you out. It’s your site, after all!

Good for you! If you’re already the proud owner of your domain, we can easily connect your new site to your old domain at your current registrar.

If you’d like to transfer the domain management to me, I’m happy to take it on as part of the subscription plans.

I’ve created dozens of videos to teach you how to run your new site – everything from adding users to editing pages. All my videos are available to you through the Pink Robot Studios website, and more specific videos can be made upon request at no additional cost.

We’ll have a video meeting to discuss your project with my time-tested questionnaire approach. That day, you’ll receive a proposal in your email inbox, and once you sign off, I’ll get started! You’ll receive the first draft of the homepage within one week of payment.

We check back in and make as many changes as needed until you’re happy with the results. Unless you’re adding a significant amount to the project (like a new page or live chat functionality), all revisions are included free.

Finally, I’ll get the content from you, then it’s ready to go live!

Depends on the size of your site! My average turnaround time from start to launch of a site is about 4 weeks, but I’ve had some take as few as 2 weeks and as many as 8.

Every three years on any of my subscription plans, you’ll qualify for a free full refresh of your site. That means a shiny new coat of paint at no additional cost! We’ll take the existing content and bring it up to the design standards of the current year. It’s really just an excuse for me to do more design work. I love this stuff.

If you’re looking for a full rebuild, with new page architecture, content, or features, we’ll have to discuss that separately. Any additions you make to the site will be billed as such.

This refresh is not mandatory, but it is free! I always recommend a new site every couple years to keep up with emerging design trends and keep you ahead of the game.

When we start your project, you’re on the hook for the first year of subscription payments. After that point, you’re free to cancel your subscription whenever you want.

If we need to cancel early, I’ll just charge the leftover amount of that year. So if we cancel six months in, I’ll send over an invoice for that last six months and we’ll call it good there.

I wish I could allow free cancellations during that first year, but to be fully transparent, I need to make a certain amount on each project to be profitable. I’ve designed my plans to be as affordable as possible while still allowing myself some room to keep this business of mine afloat.